What Advantages AI has to Offer the Telecom Industry

The telecommunications industry is no longer limited to providing basic telephone and Internet services; It is now at the epicentre of technology growth, led by mobile and broadband services in the Internet of Things (IoT) age. This growth will continue, and its main engine will be Artificial Intelligence (AI). Today's communications service providers face a growing demand for higher quality services and a better customer experience. Telecommunications companies are taking advantage of these opportunities by using the vast amount of data collected from their immense customer bases over the years. This data telecom companies take from devices, networks, mobile applications, geolocation, detailed customer profiles, service use and billing information.