Survey: Hyper Disruption and Digitization Leading Forces of Change within Business

Hyper Disruption: Today's enterprises are facing hyper disruption – from both external and internal forces – across all industries and at an unprecedented scale. Pervasive Digitization: Most business leaders believe digitization can help address growing customer expectations for rapid and personalized engagement, and are beginning this process by refining business operations. While almost all survey respondents are in the process of digital transformation, some are further along than others. Autonomous Action: Adequately navigating the vast amount of data at our fingertips and leveraging that data to find answers to the toughest business challenges remains the goal for most organizations on the road to pervasive digitization. For many, this requires leveraging artificial intelligence (AI), machine learning (ML) and an autonomous platform.