Data Compliance for Chatbots!

Businesses and organizations worldwide spend a large amount of time scrutinizing their legal, IT, and data handling services on their efficacy to be data compliant. Data compliance in this tech-driven world is critical and any lapses in adhering to regulations cost companies their reputation and could lead to substantial fines. Conversational systems that collect data and AI automation require that businesses train their staff to manage and deal with data compliance laws in addition to the other services they offer. The General Data Protection Regulations (GDPR) by the European Union in 2018 has imposed every organization in any part of the world that handles personal data to ensure data compliance. Even if businesses are not directly affected by the GDPR, many countries and states have their own data compliance laws that come into force with regards to AI technologies and the information they collect.