A.I. Has a Race Problem

A couple of years ago, as Brian Brackeen was preparing to pitch his facial recognition software to a potential customer as a convenient, secure alternative to passwords, the software stopped working. Panicked, he tried adjusting the room's lighting, then the Wi-Fi connection, before he realized the problem was his face. Brackeen is black, but like most facial recognition developers, he'd trained his algorithms with a set of mostly white faces. He got a white, blond colleague to pose for the demo, and they closed the deal. It was a Pyrrhic victory, he says: "It was like having your own child not recognize you."