Travel Is Coming Back, and Artificial Intelligence May Be Planning Your Next Flight

There are dozens of routes that Alaska Airlines Flight 1405 can take from Oklahoma City to Seattle, and dispatcher Brad Ward zeroed in on what he thought was the best one, taking into account weather, wind speeds, and other air traffic. But his new colleague at the Alaska Airlines operations center had other thoughts. A storm cell near Oklahoma City was likely to turn into a thunderstorm around the time Flight 1405 took off, and the airspace north of Amarillo would be closed for military exercises. Better to reroute, the young colleague said, suggesting an alternative that Ward admitted was safer and more efficient. The entire conversation lasted just seconds and passed without a word being spoken: a red box lit up on Ward's computer screen when the colleague, an artificial intelligence program he has affectionately nicknamed Algo, had an idea.