Artificial Intelligence applied to auditing

Increasingly, Tax Administrations (TAs) use new ICTs to be more effective and efficient in their management, and the digitalization process has accelerated exponentially in the current circumstances. Within this new technology, Artificial Intelligence (AI) presents multiple benefits for TAs, since it transforms data into a knowledge and impact asset for tax and customs management, and thus can achieve the intelligent use of such data and the way it interacts with taxpayers. The combination of AI, Internet of Things (IoT), Data Analysis and Data Analytics, will give exponential benefits through the collection and analysis of a large volume of taxpayer data in real time for better decision making that will positively impact several administrative areas of the TAs. In the collection function, AI is used to predict the collection, in customs at airports with facial recognition systems, among many other uses that will surely continue to be enhanced in the future. In this commentary, I would like to share some concrete examples of AI applied in audits or audits, both in massive or extensive controls and in intensive controls.