Daily AI Roundup: The 5 Coolest Things on Earth Today

Netcracker Technology announced that GlobalData has named Netcracker as the sole leader in its first competitive landscape assessment of the network service orchestration market. The analyst firm evaluated 11 companies on a wide range of criteria, including portfolio scope, third-party solution integration, lifecycle management and real-world deployments. Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, announced an integration with Microsoft Dynamics 365 CRM that will allow users to see and update customer information directly inside the Comm100 agent console – giving them the tools to deliver personalized and contextualized customer experiences. This integration makes it easy for agents to tailor their live chat conversations based on current customer data without needing to toggle between multiple applications while chatting. LivePerson, Inc., a global leader in conversational AI, announced the acquisition of German conversational AI company e-bot7.