RTA experiments with AI, machine learning algorithms in bus routes

A bus waits at a stop in Dubai. Dubai's Roads and Transport Authority (RTA) has started experimenting the use of artificial intelligence (AI) technologies (machine learning algorithms) in plotting bus routes in Dubai, based on the extent of usage throughout the day. The step is part of RTA's endeavours to apply technology in saving the time and effort of all parties and improving the experience of public transport riders. "The use of artificial intelligence technology, such as machine learning algorithms, in planning the routes of public buses aims to revamp the planning of 150 routes used by 2,158 buses all over Dubai. During a trial period, RTA experimented the use of technology on 10 routes where nol card data was employed to figure out all-day busy bus stops, stops used during peak hours, and rarely used stops," said Ahmed Mahboub, Executive Director of Smart Services, Corporate Technology Support Services Sector, RTA.