O2 down compensation: Free credit and airtime package revealed for users after day without service

O2 has revealed the compensation package it will offer to customers hit by its data outage. Both pay monthly and pay as you go customers will receive free time after they were left entirely without data for a whole day. Pay monthly customers will be given two free days on their contract. And pay as you go customers will get 10 per cent of their credit for free. "We're very sorry about yesterday's data issue," an O2 spokesperson said. "We understand how important it is to stay connected, especially at this time of year."