Conversational AI startup Yellow Messenger raises $20M Series B from Lightspeed – TechCrunch

While general purpose chatbots haven't shaped user interfaces as radically as early advocates like Facebook may have hoped, when used in a more targeted capacity, they have shown promise in building closer relationships between consumers and brands and making critical enterprise workflows more streamlined. India's Yellow Messenger operates a conversational AI platform used by companies including Accenture, Flipkart and Grab to communicate with employees and customers. The startup is announcing new funding as they officially launch their chatbot platform stateside. The Bengaluru-based company tells TechCrunch they've closed a $20 million Series B led by Lightspeed Venture Partners. The startup previously raised funding from Lightspeed India Partners, which led the startup's Series A last year.