Defeating roadblocks to using data and AI in insurance

Insurers are increasingly interested in ways to make better use of data in their daily business decisions. Indeed, almost half of the CIOs we have surveyed this year mentioned that they are currently working on analytics including AI, machine learning, etc. It is also interesting to observe that a minority of insurers (5%) is not working on this topic currently. Our recent Model Insurer program helped us better understand what insurers are doing around data, analytics and AI. The awards' winners in this category have leveraged analytics and AI to improve various facets of their business.