How Smarter Phones Will Transform Tech, Media, and Telecom

Your smartphone knows your wedding anniversary is coming up, and you have a chat with it about how you might celebrate the event. Based on its deep understanding of you and your spouse, the device suggests a romantic weekend in Paris. It knows from your photos and calendar that you got engaged at a small bistro in the 9th arrondissement, and from your travel history it knows you favor a boutique hotel near Parc Monceau and your preferred airline is Air France. It creates an itinerary and presents it to you for your approval. After you've used your smartphone a few times to book trips, you trust the artificial intelligence (AI) that powers it so much that you authorize it to book everything -- and to negotiate on your behalf -- without even checking with you.