20 on 2020 - IT leaders dish out predictions

Twenty IT leaders look into their crystal balls to predict the technologies and trends that will drive the sector in 2020. CIO Australia asked Australian technology bosses about their top line predictions for 2020, the technologies that will have the greatest impact next year, and what top trends will impact the IT and business landscape. Here are the predictions from IT leaders across vendor land to CIOs and CTOs across a host of industries. Intelligent systems (machine learning, artificial intelligence and automation) are the top trends in 2020. Intelligent systems will have a significant impact on increasing situational awareness (insights) and using these insights to enhance decision making – to deliver optimal outcomes for customers.