Robots Are Learning to Fake Empathy

Emotional intelligence is a cornerstone of human interactions--an essential part of what it means to be human. But now, artificial intelligences are being developed to better read and process human emotions, which is already changing the way we interact with robots. In the early 1990s, psychologists Salovey and Mayer were the first to recognize emotional intelligence as a set of knowledge and skills distinct from other forms of intelligence, defining it as "the ability to monitor one's own and other's feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions." Emotional intelligence is something that seems wonderfully and innately human. But it turns out the tenets of emotional intelligence--which we start picking up in infancy and which seem so closely linked to human nature itself--can be quantified and reduced to logical procedures and algorithms.