ScotRail to replace controversial AI voice on trains

ScotRail is set to replace a controversial AI voice on trains, after criticism from a professional voiceover artist. Gayanne Potter's Scottish accent was used to teach station announcer "Iona", but she said it was a surprise to hear a "dreadful" robotic version of herself. ScotRail introduced the voice in May, provide by Swedish tech firm ReadSpeaker, to replace pre-recorded human announcements on some services. Transport Scotland said the rail operator now intended to introduce an alternative voice "as soon as practicable". ScotRail has not confirmed if this will be a human recording or another AI-trained voice.