How artificial intelligence is reshaping recruitment, and what it means for the future of jobs

Anuj Agrawal, 35, has dabbled in the recruitment industry since 2005. With 100 employees and two offices in Noida and Bengaluru, his firm Zyoin offers recruitment and consultancy services to over 300 companies, including Amazon, Goibibo, Play Games and PayU. But there were some constant niggles. With no universal template around which resumes are written and structured, mining and matching thousands with job positions was a huge task. Available parsing technologies were basic and didn't sort and match well. Also, the resumes in their database would often get dated. Last year, Agrawal got a cold email from Anand Kumar, founder of Bengaluru-based Skillate, an artificial intelligence (AI)-based recruitment solution platform that helps companies read and match resumes.