Are Chatbots Doomed to Failure or Will They Eventually Conquer HR? - CakeHR Blog

Chatbots have been the latest craze of the modern days. We see a gold rush of companies trying to become the first in their field to successfully deploy a bot. A great proof is a report by Forrester Research revealing that 57% of the companies worldwide are either using chatbots already, or are planning to do so. Chatbots are already being used in marketing, eCommerce and even customer service. Yet isn't it ironic that chatbots are also becoming extremely popular in HR?