3 industries that won't exist in 20 years

The insurance, transportation, and retail industries will either not exist in 20 years or will have changed completely due to artificial intelligence (AI), innovation, and other factors, according to Dave Jordan, global head, consulting and services integration at Tata Consultancy Services (TCS). "AI plays a considerable role in removing friction from our current experiences with both mobility and shopping,'' Jordan said. "Over the next several years, AI will combine with … building-block technologies to enable a mobility and a maker ecosystem that absorb these three industries." SEE: Special feature: Autonomous vehicles and the enterprise (free PDF) (TechRepublic) Jordan provided examples of the ways TCS' futurists see each of these industries becoming absorbed into broader, horizontal ecosystems. Insurance is either absorbed as a value-added piece of ecosystems, or the need simply goes away. "As autonomous vehicles become ubiquitous, there will be dramatically fewer traffic accidents, reducing or eliminating the need for auto insurance,'' Jordan said.