Hello Robot, Why Overly-Realistic AI Is Bad

A smart cyborg is working in secret technological base. It's a question that many of us will have posed at some point when we are online interacting with a web interface chatbot with its chirpy'Hi! Can I help?' message flags and discussion box. Some of us deliberately try and second guess these bots in order to be able to work out whether we are talking to a machine or a person. We do this because we somehow hope that this knowledge will enable us to assess more accurately how much help we are likely to get - and so, perhaps, get an idea of how much effort we should put into explaining our customer issues or requests. Right now, it is not necessarily that difficult to know if you are speaking to an Artificial Intelligence (AI) engine.