4 Latest Key Considerations Involved in Chatbot Development for 2018 - DZone AI

A chatbot is an artificial intelligence or a computer program that conducts a conversation through textual or auditory methods. This kind of program is frequently designed to persuasively pretend how a person would behave like a conversational partner, thus passing the Turing test. They are normally utilized in dialog systems for different practical objectives like information acquisition or customer service. Present circumstances show that it is mandatory for you to invest in technology with a vision and with a purpose. It encompasses augmenting your website or app with a chatbot tool or creating a separate chatbot to serve your customers.