Five Reasons Consumers Will Embrace Artificial Intelligence

Faster and safer deliveries, fewer out-of-stock items and better customer service--AI is set to revolutionize the supply chain. Christmas 2017 was a busy one for retailers. During peak season, Amazon reported records for holiday shipping as they handled deliveries to 185 countries. UPS, meanwhile, said it was breaking records on package returns, having processed more than a million daily in December. With a 23 percent global growth in the last year, e-commerce continues to post solid performances, but stress and confusion are routine for merchants, logistics companies and consumers.