Future-proofing the public sector for AI innovation

Editor's Note: This piece was written by Gary Newgaard, Vice President, Public Sector at Pure Storage. The opinions represented in this piece are independent of Smart Cities Dive's views. Ask average citizens about their biggest frustrations in dealing with government organizations and you're likely to conjure up at least a few stories of never-ending lines at the Department of Motor Vehicles (DMV). Bureaucracy and manual processes have, fairly or not, become synonymous with the business of government. They upset constituents, and chances are they don't help government workers get their jobs done, either.