2019 Cybersecurity Predictions: Artificial Intelligence SC Media

AI-driven chatbots go rogue In 2019, cyber criminals and black hat hackers will create malicious chatbots on legitimate sites to socially engineer unknowing victims into clicking malicious links, downloading files containing malware, or sharing private information. There are myriad decisions that must be made when a company extends their use of AI. Implications exist for privacy regulation but there are also legal, ethical, and cultural implications that warrant the creation of a specialized role in 2019 with executive oversight of AI usage. In some cases, AI has demonstrated unfavorable behavior such as racial profiling, unfairly denying individuals loans, and incorrectly identifying basic information about users. CAOs and CDOs will need to supervise AI training to ensure AI decisions avoid harm.