Five Situations Where You Should Use a Chatbot – Chatbots Magazine

Following on from my interview with Avi Ben Ezra about AI and the future of Chatbots, I took the opportunity to ask Henri Ben Ezra about the more practical side of the use of chatbots, with a focus on where we are now. Henri is the CEO of Snatchbot, a company that facilitates you in creating your own chatbot for free. Firstly, chatbots have become a cost-effective way for businesses to connect with prospective customers. If you are a business and have online sales, you really must have a chatbot. Conversational commerce is going to completely automate the online sales process.