Uber Eats treats drivers as 'numbers not humans', says dismissed UK courier

A delivery driver who is suing Uber Eats in London over his dismissal from the company and claims its facial recognition technology is racially biased says the company treats couriers as "numbers rather than humans". Pa Edrissa Manjang worked for Uber Eats between November 2019 and April 2021 while employed full-time as a financial assistant. When Manjang first began working for the company he was not regularly asked to send in pictures of himself for verification purposes. However, these facial verification checks became more frequent. Manjang was eventually dismissed from the company by email, when it claimed there were "continued mismatches" between the pictures he took to register for a shift and the one on his Uber work profile.