Artificial intelligence to be a seismic technology for aviation

In all areas – efficiency and effectiveness, revenue generation, safety and security – AI has tremendous potential to deliver positive change if used correctly, details Ian Law, Chief Information Officer of San Francisco International Airport. As hubs of intense operational activity involving thousands of inter-dependent tasks, airports are ideal candidates for new technologies that improve the smooth flow of people, planes and bags. Artificial intelligence (AI) could be a game-changer for airports. However, without some (human) intelligent forethought, it also risks being a costly disappointment. The real value of AI will only come from a sector-wide focused collaboration, from which AI's cornerstone role tackling the sector's most intractable issues is evolved.