The Bot Plan: Your Guide to Making Conversations Convert

The key lesson here is that when your bot is acting as an introducer, give your audience plenty of ways and reasons to chat. Use conversation to tell people about new stuff, and get them to kick off that conversation. To see a bot acting as an effective influencer, let's turn to Chinese giant Alibaba. They developed a customizable chatbot store concierge that they offer free to brands and markets. Cutely named dian xiao mi, or "little shop bee," the concierge is designed to be the most helpful store assistant you could wish for.