Let's get phygital: Most disruptive tech of 2020

Tech service provider NTT released a report on Monday outlining the top digital disruption predictions for 2020. In the report, NTT CTO Ettienne Reinecke highlighted five specific disruptive technologies expected to impact 2020. After gathering global insights on intelligent tech solutions from clients, NTT experts determined the future's most impactful disruptive technologies. Gartner's IT glossary defines digital disruption as "an effect that changes the fundamental expectations and behaviors in a culture, market, industry or process that is caused by, or expressed through, digital capabilities, channels or assets." SEE: Digital transformation: An IT pro's guide (free PDF) (TechRepublic) While the word disruption may have a negative connotation, digital disruption is a positive movement for the tech world.