India witnessed infusion of Artificial Intelligence across industries

When it comes to disruptive technologies that will drive businesses in the coming years, Artificial Intelligence (AI) is touted as the most promising and Indian enterprises across the spectrum began embracing it to enhance real-time user experiences. Picking up the pace globally, AI gradually cemented its position as the technology is quite transverse and perceived as less gimmicky, impacting several functions to improve productivity and business results, says Thomas Husson, Vice President and Principal Analyst, Forrester. From flushing out fake and terror-related content to making sense of humongous data for self-driving cars, from helping identify when someone might be expressing thoughts of suicide on Facebook to empower NASA explore space communications, AI-based tools gained a definite momentum. Microsoft pledged $50 million over the next five years to put AI technology in the hands of those who are working to mitigate climate change. When it comes to India, AI started playing a significant role in not just developing smart devices but in improving engagement with end-consumers -- be it government or corporates.