Kustomer Named Winner in 2021 Artificial Intelligence (AI) Excellence Awards

Kustomer announces today that it was named a winner in the Business Intelligences' Artificial Intelligence Excellence Awards program. The company's top-rated customer service CRM platform leverages AI extensively to help industry-leading businesses orchestrate unified, on-demand experiences that create customers for life. "Customer service organizations played a pivotal role during the pandemic as they became a lifeline for customers dealing with uncertainty. Our AI-powered platform also became a lifeline for businesses, helping them keep up with customer concerns and prevent issues before they arose," said Brad Birnbaum, founder and CEO, Kustomer. "I'm incredibly proud that our team is being recognized by Business Intelligence Group for our innovation and ability to deliver tools that our customers need."