Tieto and Espoo test artificial intelligence to boost value-based health and social care

All data processing includes extreme measures regarding information security, and personal data, such as names, identity numbers and addresses are concealed already during data collection. Encryption is used for all data transmission. Public data has never previously been combined in the same way as in the experiment by Espoo and Tieto. The experiment is only possible thanks to the extremely precise public-sector information systems and high-quality data that exist in Finland. "The aim of the experiment is to combine information assets that had previously been separate in order to form customer and service pathways. We hope to find out whether artificial intelligence will enable us to identify residents who will need services at an earlier stage than we can now, while protecting the identities of individuals. In the future, it may be possible to allocate the city's resources more efficiently while improving the quality of life of individual residents, as they are offered preventive support," says Tomas Lehtinen, Project Manager, analyst at the Mayor's Office of the City of Espoo.