The eCommerce AI gap: unlocking $80bn in growth in the next decade - MorphL

From where I'm standing, at the intersection between AI and eCommerce, I can see opportunities for businesses to better serve their customers – and themselves – in ways we never thought possible. The road to them, though, is not a straight line to success. For those willing to patiently make incremental progress, there's an $80 billion reward at the end. Here's where you can find these opportunities for growth. Worldwide eCommerce sales topped $3.5 trillion USD in 2019, an increase of approximately 18% from the year before.