These 5 Companies Are Using AI And Data To Improve Experiences

This article is part of our collection about the 2019 state of IT. A CIO has always been busy running the IT and computer systems that support an enterprise. Now with artiificial intelligence (AI) turning every company into a data company, a CIO's job is more central and more complicated than ever before. A recent Gartner survey found that some of the world's biggest companies plan to double the number of AI projects within the next year, with four AI efforts already in place on average. Additionally, companies plan to spend more on AI, in the neighborhood of $77 billion in 2022, up more than 3x from the $24 billion spent in 2018, according to IDC.