Executives Are Coming to See RAI as More Than Just a Technology Issue

MIT Sloan Management Review and BCG have assembled an international panel of AI experts that includes academics and practitioners to help us gain insights into how responsible artificial intelligence (RAI) is being implemented in organizations worldwide. This month, we asked our expert panelists for reactions to the following provocation: Executives usually think of RAI as a technology issue. The results were wide-ranging, with 40% (8 out of 20) of our panelists either agreeing or strongly agreeing with the statement; 15% (3 out of 20) disagreeing or strongly disagreeing with it; and 45% (9 out of 20) expressing ambivalence, neither agreeing nor disagreeing. While our panelists differ on whether this sentiment is widely held among executives, a sizable fraction argue that it depends on which executives you ask. Our experts also contend that views are changing, with some offering ideas on how to accelerate this change.