Entering a new decade of AI: The state of play

In this episode of the McKinsey on AI podcast miniseries, McKinsey's David DeLallo speaks with McKinsey Global Institute partner Michael Chui and associate partner Bryce Hall about the latest trends in business adoption of artificial intelligence (AI). They discuss where the technology is being used most across industries, companies, and business functions; the keys to getting impact from AI investments; and what lies ahead. There's no shortage of predictions about how it could fundamentally change the way we live and work. Over the past few years, companies around the world have been figuring out exactly how AI technologies can improve their performance in a number of areas across their business. But is AI actually delivering significant results? Moreover, what can we expect to see as we move into a new decade of AI use and development? To answer some of these questions today, I'm joined by Michael Chui, a McKinsey partner with the McKinsey Global Institute, who is based in our San Francisco office, and associate partner Bryce Hall from our Washington, DC, office.