Artificial Intelligence: Align human rights, biz imperatives

Abundant data, widespread digitisation, and attractive efficiency gains have driven the development and use of Artificial Intelligence (AI). However, this rapid growth is not isolated from human rights abuses which often stem from the way AI technologies are deployed. In July 2022, Aapti Institute, a Bengaluru-based tech think-tank, in collaboration with the Business and Human Rights (Asia) programme at UNDP India, examined the impact of AI deployment on the human rights of consumers in finance, healthcare, and on the labour force in gig work and retail in India. This work builds on existing research, such as the Human Rights Guide by the Danish Institute on Human Rights, which has found that a human rights-respecting approach by businesses can enhance individual and community well-being and drive sustainable economic growth. Our research identified numerous sector-specific risks and found commonalities across sectors.