The five banks most prepared for artificial intelligence, according to UBS
US banks are the most prepared to handle the potential disruption of artificial intelligence to their business, new research reveals. The US ranked highest out of nine countries in established markets, followed by Singapore and then Spain. And when it comes to specific institutions, JP Morgan, Bank of America and BBVA were found to be making the most "attractive" AI plays. The research by UBS takes into account research of more than 24,000 consumers across 19 countries, 86 banks and the insights of the investment bank's analysts. The UK ranked seventh of the nine countries, signalling less satisfaction with AI assisted processes such as chatbots and virtual assistants among customers, and greater resistance to automated banking services.
Feb-21-2018, 16:56:01 GMT