Video Chatbots to Replace Humans
The videos i this article will blow your mind... and they are already out of date. Soul Machines is on the cutting edge of building commercial AI avatars that can appear on a computer screen, and even in 3D, to simulate face-to-face engagement. The face in the main image of this article is one of their 3D avatars and they are already being deployed in banks and energy companies to inform and serve customers. With names such as Jamie (ANZ Bank), Will (Vector Energy), Ava (Autodesk), and Sarah (Daimler Mercedes Benz), they are connecting with customers, replicating human emotion, providing the right answers and asking insightful questions. Many call centre workers in affluent countries have been'off-shored' to lower cost countries, and now those roles are set to be outsourced to AI bots.
Oct-1-2020, 04:50:59 GMT