iupana

Mexican banks – already keen on digital solutions to optimize their processes and drive customer loyalty – are quickly seeing the benefits of artificial intelligence. Together with Brazil and the UK, Mexico is one of the countries where banks show most enthusiasm for using AI, according to a study published in June by GFT, an IT consultancy, which surveyed banks in eight countries. However, Mexico's banks are choosing the applications carefully. Many have rapidly taken to AI to power advanced chatbots. But for the moment, many prefer not to leave fraud or anti-money laundering detection in the control of such new technology.