'Citizen Developers' Create AI Apps With These New Tools

Hordes of companies are remaking how they do business to stay relevant in a technology-driven world. But hiring great software engineers who can pull off a digital transformation or artificial intelligence project is hard. Enter a growing legion of "citizen developers," empowered by companies like Microsoft, Google, Amazon, Salesforce and ServiceNow. These ordinary business people create apps using software that technology companies call low-code or no-code software development tools. To use these tools, all you need is a web browser.