What is the future of artificial intelligence?

In 2017, the predictive ability of artificial intelligence (AI) powered many new tools and platforms. So what does 2018 have in store for AI? I asked some marketers to find out. Gregg Johnson, CEO of Invoca, a call tracking and analytics service, says that 2018 will be "the year the voice trend becomes undeniable." "As people increasingly trade typing for talking, we'll see more companies invest in developing for voice interfaces," Johnson said.