How artificial Intelligence is changing insurance

Insurance is an industry that thrives on predictability. The more certain the outcome, the more insurance firms can be sure to offer fair rates and generate value for customers and shareholders alike. As such, it's an industry that has been slow to adopt new technologies and adapt to global change. Today, however, change is here, and more is on the way. Global megatrends, from the imminent arrival of the self-driving car to accelerating climate change, threaten to disrupt the insurance sector in a way that's never been seen before.