11 Amazing Facts You Might Not Know About Chatbots – Chatbots Magazine

What you see and experienced so far is just the beginning of what is forecast to be a billion-dollar industry in less than 10 years. Many top brands, including Uber, Sephora, and CNN, have already adopted chatbots. Still wondering what is a chatbot? Here are 11 amazing facts that might help explain what really it is and how it's changing the world of digital technology. The top four messaging apps are bigger than the top four social networks, according to BI Intelligence. More than 1.4 billion people used messaging apps in 2016, according to eMarketer.