People and Machines: Partners in Innovation

The greatest impact of intelligent technologies won't be from eliminating jobs but from changing what people do and driving innovation deeper into the business. Thoughtful adoption of intelligent technologies will be essential to survival for many companies. But simply implementing the newest technologies and automation tools won't be enough. Success will depend on whether organizations use them to innovate in their operations and in their products and services -- and whether they acquire and develop the human capital to do so. In a recent Deloitte survey of 250 executives familiar with how their companies are thinking about intelligent technologies, nearly three out of four said that they expected AI to substantially transform their organizations within three years.1