'Banned over a pair of 2 sandals': Why some sellers are complaining about Vinted

BBC News 

'Banned over a pair of £2 sandals': Why some sellers are complaining about Vinted Single mum Emma Neil was a huge fan of Vinted, using it most days to sell old things and buy clothes for her children. That was until she bought a pair of sandals for £3, found they didn't fit so relisted them for £2 then was permanently banned. Vinted said there had been fraudulent activity, such as selling counterfeit items. I did feel like a criminal, says Neil - one of several thousands complaining of being wrongly suspended or permanently banned, spending days trapped in a system of what they believe are AI generated responses. Vinted's preloved buying and selling community has grown rapidly with 17 million UK users - it says the overwhelming majority have a positive experience.