Aviation is highly engaged with emerging technologies SITA

To someone who works in innovation, it's very reassuring to look at the results in this year's SITA Air Transport IT Insights survey. It shows that airlines and airports are both highly engaged in exploring emerging technologies. Priorities may differ slightly between them, but overridingly it's clear that they're both completely focused on automating and streamlining the journey for passengers. This is an exciting reveal, and it bodes well for the future experience of passengers. The survey shows that when it comes to new technology, the number one focus for investment by airlines continues to be Artificial Intelligence (AI).