The Newest Workplace Phobia Isn't Cleanliness, It's AI

The onset of Covid-19 spurred plenty of discussion and debate around topics such as cleanliness and contactless everything, but it also highlighted the growing role of AI automation. From leveraging AI to help diagnose Covid-19 and take on delivery coordination, to automating customer service its presence has been far more visible. Add to that economic cost savings pressures and companies will almost certainly expand the role of AI post-pandemic at a breakneck pace. Despite widespread phobias centered around AI taking jobs, its implementation will be overwhelmingly beneficial for employees and even save lives. A World Economic Forum (WEF) report stated that, although 75 million jobs are expected to be replaced by AI over the next three years, 133 million new roles will be created – a net gain of 58 million new jobs.