Bots and Banking : The Imminence of Smarts in Online Banking

Back in the 90s, I used to design automated systems to help pilots fly civil aircraft. Today, this would probably be called designing artificial intelligence (AI) or smart systems or something similar. One of the big questions for us back then was deciding how much responsibility to give to the aircraft to fly, manage failures and generally make and execute decisions, as well as how much to leave to the pilots. One of the hot issues was whether the pilot or smart systems should have the final call when things got tough. Controversially, in several cases, authority was given to the aircraft because the aircraft could manage specific situations better.