Shopping and AI: what's new in the world of retailtrends in retail

Over the past several years, the retail industry has undergone a tremendous transformation. With the rapid growth of eCommerce, spearheaded by tech giants like Amazon, retail has become as much as an online experience as a physical one. It's been estimated that by the end of 2019, 1.92 billion people in the world will be shopping online. With such a large growing audience, shifting consumer preferences, and innovative new technology, it's no wonder that the retail industry is in a constant state of transformation. In order to shed some light on how much the industry has evolved, I had a conversation with Ajoy Krishnamurti, Chief Business Officer for Retail and eCommerce at Crayon Data.