The Dirty Dozen of 2021 Trends

So here's my list of developments that I think will be relevant in the next few years, in quite random order, and admittedly not entirely without overlap. If there is one theme that has and continues to permeate through the Covid pandemic, it is that of digitalization. The pandemic has painfully brought to light the failure to make necessary investments in consistent processes and technologies in the past. As a result, many companies continue to have processes that are characterized by media disruptions. The need to improve here is also the overarching theme for some of the other developments and trends currently evident. Companies and their employees, as well as customers, have had to learn to deal with a highly distributed work infrastructure.